Our Approach

IM2 employs a focused, top-down, results-driven approach. We help our clients identify and solve their toughest challenges, develop a clear view of what success should look like, and design the roadmap to get there. To help facilitate the process, we leverage battle-tested accelerators, tools, and best practices that improve the probability of success.

Focus on creating a common framework across client, vendor, and service provider teams where there is a “One Team, One Objective, and One Objective” mentality

Define the Mission — Why?

• How will the conversion program be coordinated to facilitate integration or revenue optimization?

• Will there be any re-engineering efforts or organization change mgmt. required?

• What are the financial and service goals outlined?

• What are the variances between current and target state?

• Requirements for Day 1 locked down early?

Define the Strategy — How you will achieve it?

• What is the approach and sequence of tasks?

• What are the key milestones and deliverables?

• What are the Minimum Requirements for Day 1 (80/20 Rule)?

• What is the timeframe for completion?

• What are the hard decisions we need to make/Ruthless Prioritization?

• What does the roadmap look like? Do all the parts fit?

Ensure the Organization has

• A single business sponsor to lead the project but program is C-suite driven

• “One Plan, One Team, One Objective” cadence with a single plan across client, vendor, and service providers

• Team commitment and continuity, with responsibility in the hands with those who will live with the results

• Vision and goals clearly defined, constant communication, measurement vs. vision and plan

• Proper organizational structure, people fit (not the number of people) and key performance indices

• Defined process for project management (‘active’ vs. ‘passive’ PMO leadership)

• Workstream and process realignment with future-state platform

• Delivery focus on Day 1 Readiness